Return Policy
-
Items must be unworn, unwashed and in original condition with tags attached and intact to be accepted for a return.
-
In addition, items must be free from smoke, deodorant and makeup to be accepted for a return.
-
Items must be postmarked within 14 days of delivery for a refund.
-
You may exchange clothing items within 14 days from the delivery date. We will do our best to exchange based on inventory availability once the order is received, however cannot make any guarantees.
- Return shipping costs are the customer’s responsibility with the exception of defective or incorrect items.
- When mailing a return:
- Please ensure your items are securely packaged. We are not responsible for items that are lost or damaged during their return to our warehouse.
- Please provide either the original receipt (or copy) or include a piece of paper with your name and contact information.
- Send returns to the following address:
Token Clothing Company
5435 Pahala Drive
Idaho Falls, ID 83404
- Returns are processed within 5 business days of receipt and you will be e-mailed when we process your return.
- Please email returns@tokenclothingco.com with questions regarding our policy.